Who We Are
Express cargo services is a reliable and professional logistics company that provides transportation, warehousing, and distribution services to meet the needs of small-scale and large-scale businesses. We are committed to providing our clients with custom-tailored logistics solutions that are cost-effective and efficient. Our team of experienced logistics professionals uses cutting-edge technology and tools to ensure smooth and hassle-free logistics operations. From managing complex supply chains to providing last-mile delivery services, our aim is to exceed our clients’ expectations, and to help them move their goods and products seamlessly across the globe. We take pride in our ability to deliver timely and reliable logistics solutions, and are constantly striving to improve our services to meet the changing needs of our clients.
What We Do
Express cargo services is a logistics and supply chain management company that specializes in providing a variety of transportation and shipping services to businesses across different industries. We work closely with our clients to understand their unique needs and tailor our solutions to help them achieve their goals, whether it’s improving transit time, reducing costs, or optimizing their supply chain processes.
Our services include airfreight, ocean freight, road transportation, warehousing and distribution, customs brokerage, and freight forwarding. We utilize industry-leading technology and software to streamline our operations and give our clients real-time visibility into their shipments.
At Express cargo services, we are committed to delivering reliable, efficient, and cost-effective logistics solutions to our clients while providing exceptional customer service every step of the way.
Board of Directors
Amanda Trust
Refining Director
Emma Stone
Finance Director
James Grey
Marketing Director
Why Choose Us? Find reasons to choose us as your freight partner
Customer Satisfication Tools
Express cargo services uses several customer satisfaction tools to ensure that their clients are satisfied with their services. One of the tools they use is customer feedback surveys, which help them collect data on the customer’s experience with their services. The feedback is then analyzed to identify areas where the company can improve. Additionally, Express cargo services uses customer relationship management software to keep track of interactions with customers, customer requests, and complaints, which helps them improve their services to meet their customers’ needs and expectations. Finally, the company has a team of dedicated customer service representatives who are equipped to handle all customer inquiries, complaints, and feedback effectively. By employing these customer satisfaction tools, Express cargo services can ensure that their customers have a positive experience with their services, and they can also continuously improve their services to meet their customers’ changing needs.Management & Reporting
At Express cargo services, management and reporting are key components of their business operations. The management team oversees all aspects of the company, from ensuring smooth day-to-day processes to implementing long-term strategic plans. Their focus on operational efficiency ensures that customer requirements are met with the highest quality standards.Express cargo services utilizes advanced technological systems to provide real-time updates to their clients, giving them complete visibility into their supply chain and allowing for immediate decision-making. Through performance analysis, they can quickly identify areas of improvement and make data-driven decisions for continuous improvements. Their reporting system provides detailed information to monitor KPIs, ensuring that their clients are satisfied with their services.
Overall, Express cargo services’ attention to management and reporting is essential for providing high-quality logistics solutions that exceed customer expectations and ensure successful outcomes for their clients.
Freight Payment Options
Express cargo services offers a variety of freight payment options to their customers, including credit card payments, wire transfers, and electronic funds transfer (EFT) payments. With credit card payments, customers can securely pay online using their Visa, Mastercard, American Express or other major credit cards. Wire transfers provide customers with the ability to quickly and easily transfer funds from their bank account to Express cargo services. Similarly, EFT payments allow for electronic transfer of funds directly from a customer’s bank account. All payment options are secure, and Express cargo services ensures that customer data remains confidential. By offering multiple payment options, Express cargo services aims to make the process of paying for freight services as simple and convenient as possible for their customers.Compliance Solutions
Compliance Solutions at Express cargo services refer to the set of measures taken by the company to ensure adherence to all legal and regulatory requirements in the logistics and transportation industry. As a reputable logistics service provider, Express cargo services is committed to upholding high standards of compliance across all areas of operations. This involves engaging in ongoing training for staff to ensure they are aware and comply with all industry standards. Furthermore, the company maintains strict protocols in transportation, handling, and storage of goods to mitigate risks and ensure safety standards are upheld.Express cargo services also conducts rigorous audits and evaluations of its compliance framework to ensure continuous improvement in adhering to all legal and regulatory requirements. Overall, compliance solutions at Express cargo services helps the company maintain a solid reputation among its clients, regulators, and stakeholders, and provides assurance that all activities are conducted ethically and responsibly.